Ellie Mae, along with ICE Mortgage Technology, launched Encompass 20.2, which will include enhancements for lenders to boost productivity across lending and investing workflows.
“We are constantly innovating to deliver more automation to fuel the digital mortgage on behalf of our lenders,” ICE Mortgage Technology President Joe Tyrrell said in a release. “With this major release of Encompass, we are providing new levels of automated service ordering, efficient and collaborative workflows and the foundation for our hybrid eClosing which we are launching in just a few weeks. This is mission critical for lenders, especially when they are experiencing peak volumes, remote workforces and homebuyers seeking high tech capabilities with human touch availability.”
Regarding enhanced condition management, this major enhancement offers lenders flexibility to support an omni-channel approach and the ability to design around business process terms and workflows for a better user experience. These conditions are available in Encompass, Encompass LO Connect and Encompass TPO Connect, the release stated.
Updated functionality provides a more flexible, lender-configurable model that can support omni-channel business models, offers enhanced administrative tools to manage condition templates, supports more granular options for condition management controls and extends APIs to support external workflow engines.
For reimagined document management purposes, the new release focuses on reducing the time it takes for lenders to save and open loans as well as how lenders order and manage documents. The new document viewer with cloud storage functionality further contributes to gaining efficiencies when managing documents. As to improved performance, the new document viewer leverages cloud infrastructure and performs automatic document conversation, resulting in up to 5-times faster uploads and instantaneous viewing of pages. Lenders no longer need to wait for the entire file to convert before viewing, the release said.
“Our pilot lenders who have already been using these enhanced capabilities have provided great feedback on their impact, speed and performance,” Tyrrell said. “They were impressed by the lightning upload speed and viewing performance improvements, they loved the modern look and feel, and appreciated the omni-channel business model support for greater flexibility. We look forward to continuing to support our Encompass lenders by providing them the automation and innovation they need to drive their businesses forward.”