Technology solutions, especially those marketed to the settlement services industry, seem to be constantly introduced or revamped. With so many options and so few certainties, it can be difficult for title agents and companies to choose the right tools without wasting time and money.
Evolving Technology 2025, a webinar hosted by October Research, sought to illuminate the technology solution landscape with perspectives from leading consultants. Speakers included executive consultant and strategic advisor Cheryl Baillis and Kay Underwood-Zach, owner of Title Insurance Consultants. Chris Ruvo, content manager with Qualia, moderated the discussion.
During the discussion, Baillis and Underwood-Zach highlighted the importance of not being distracted by the allure of shiny new technology when determining which solutions are best for your business.
“There are so many cool tech solutions and products available today, it’s so exciting, but don’t let the excitement determine your direction,” Baillis said. “Let your business needs guide you.”
Other topics covered include:
- A clear framework for evaluating tech tools – from pilot to purchase.
- How to break through analysis paralysis.
- Key red flags to watch for in contracts, data ownership and auto-renewals.
- Questions to ask vendors beyond the sales pitch.
- Smart ways to assess vendor support before signing.
- How to evaluate security standards.
- Tips for spotting overpromised tools before they underdeliver.
To view the webinar, https://www.thetitlereport.com/evolving-technology-2025-ttr.aspx and fill out the form on the right-hand side.