Former Consumer Financial Protection Bureau (CFPB) Director Kathy Kraninger will speak during the third day of the 17th annual National Settlement Services Summit (NS3). The in-person event will be held Aug. 31-Sept. 2 in Naples, Fla.

Kraninger, now vice president of regulatory affairs for Solidus Labs, will outline enduring principles in consumer protection and highlight areas for modernization, particularly as recommended in the CFPB’s Taskforce on Federal Consumer Financial Law Report. She also will share effective approaches for regulated entities managing the pivots in the regulatory landscape and consumer expectations.

Her address will be followed by the “iBuyer Buy in” session. As the country reopens, the number of professionals participating in iBuyer transactions is increasing. Veronica Figueroa, CEO, The Figueroa Team, brokered by eXp Realty; Leah Sakas, Zillow Offers’ vice president of central operations, and Tony Chahal, HomeLight’s head of strategic relationships, will address how to be prepared in this industry niche.

“iBuying appears to be back in the wake of the COVID-19 pandemic – worrying many agents that they’ll be replaced or cut out of the real estate transaction process entirely,” Chahal said. “During this panel, attendees will hear from HomeLight and top real estate experts on how new technology building the future of iBuying empowers – not replaces – top real estate agents, keeping them firmly at the center of the transaction.”

In addition, conference goers will learn how HomeLight and Zillow empower top agents with the technology to help their customers make all-cash offers on their dream homes – and help agents accelerate their commission and deliver an exceptional experience to their clients, Chahal added.

Next up will be Ask the Experts, a chance for attendees to pick the brains of industry leaders in an intimate one-on-one round table setting. Discussions will focus on compliance, business and operations topics, including RESPA, fair lending, cybersecurity, mergers and acquisitions and artificial intelligence.

At the next session, “Signed, Sealed and Claim Free,” Noemi Dedoah, Alliant National Title’s chief claims counsel and vice president; Chris McChesney, Doma’s chief claims counsel, and Shelley Stewart, president/CEO of Southern Title, will give advice on avoiding the common mistakes leading to title insurance claims.

“Regardless of how careful you are, claims will happen – both under policies of title insurance and those matters that aren’t a traditional `title claim,’ “McChesney said. “The biggest driver of the costliest claims is fraud, be it external, transactional, or internal. However, there are steps agents and the parties to a transaction can take to prevent some claims and lessen the impact of those that are unavoidable.”

For more information on NS3 2021, including the agenda and a list of speakers for all three days, click here . You can register for NS3 online or click here  to get information on how to register via mail, fax or phone.