Dart Appraisal, a nationwide, independent appraisal management company (AMC), announced the promotion of Rachel Lasater to the newly created role of director of production workflow.
Lasater, who previously served as Dart’s operations manager, has been with the company since 2003.
In this new position, Lasater will focus on improving the flow of operational activity throughout the appraisal order and delivery life-cycle. She will monitor progress to forecast goals, identify and mitigate interruptions in the order pipeline, and streamline business processes to maximize speed of delivery, according to the release.
Lasater also will assist in further developing Dart’s national appraiser panel in specific areas.
“Rachel has always been a tremendous asset to Dart Appraisal, and she has grown with the company through various positions,” Dart Appraisal President Michael Dresden said in the press release. “In this new role, she will be taking an integrated approach to linking volume output, efficiency, and customer service to deliver the best end-to-end experience possible for our clients.”