Valuation Partners, a national appraisal management company with access to over 10,000 independent fee appraisers in all 50 states, has launched HomeBase, a proprietary new tool designed to increase transparency and minimize delays associated with appraisal appointments, the company announced in a release.
Available through a secure link, HomeBase provides all parties involved in a residential transaction with real-time access to details about the appraisal appointment, including details on the appraiser, the appraiser’s name and contact information, the kind of vehicle they drive, as well as information for buyers and sellers about what to expect when the appraiser visits the property. In addition to details about the appraisal appointment, HomeBase provides a single point of contact for all parties involved in the transaction to verify details about the appointment and the appraisal order.
Valuation Partners said this proprietary new tool brings transparency to all parties involved in appraisal process, including consumers, Realtors, appraisers and lenders. HomeBase is available on all Valuation Partners appraisal orders and is accessible to lenders, real estate agents, the selected appraiser and home buyers and sellers.
“Appraisal appointments are one of the biggest reasons for loan delays because they require coordination between multiple parties,” Valuation Partners’ Senior Vice President and National Account Manager Clint Reinhardt said in the release. “HomeBase not only reduces the risk of delays by adding transparency to the process, it gives home sellers the peace of mind that the person who shows up at their home to appraise it is supposed to be there.”
In addition to HomeBase, Valuation Partners has developed a proprietary process for purchase appraisals that ensures appraisal orders stay on track and are automatically escalated when delays occur. The company also provides clients with a dedicated account team.
“There is a lot of juggling that goes on when setting appraisal appointments, which means there are a lot of opportunities for miscommunication,” Valuation Partners CEO Bill Fall said. “HomeBase ensures that all the appointment details are in one place and everyone has access to them, which dramatically reduces delays and ensures a more efficient process. There’s no tool on the market like it.”