Tyler Technologies, Inc. announced that it has signed an agreement with the Ohio Court of Claims for Tyler's Modria online dispute resolution (ODR) solution. Modria will soon be integrated with Tyler’s existing solutions used by the Ohio Court of Claims, including Odyssey Case Manager and Odyssey File & Serve, the company announced in a release.
In 2016, the Ohio legislature passed a law granting the court statewide jurisdiction over public records requests. With one physical court location in Columbus, the Ohio Court of Claims realized they needed support to handle these requests that could potentially be generated from any of the 88 counties in the state, the release said.
“Our experience with Tyler’s Odyssey Case Manager and e-filing solutions makes us confident Tyler will leverage their court implementation track record as well as Modria’s 20 years of ODR expertise to deliver a strong software solution,” Mark Reed, clerk of court for the Ohio Court of Claims, said. “Online dispute resolution will help us manage our case load, and provide self-represented litigants across the state improved access to justice. We also look forward to streamlined workflows gained from integration between Modria and Odyssey.”
According to the release, the Ohio Court of Claims selected Tyler’s Modria solution to provide an easy, online process for managing mediations resulting from public records requests. Modria provides online dispute resolution for courts with an efficient, automated way to handle large volumes of disputes. It helps to reduce the number of cases that need to be heard, allowing courts to deploy valuable resources to more complex cases.
Tyler acquired Modria in May 2017 to complement its courts and justice and appraisal and tax solutions.
“The Ohio Court of Claims took a mandate from the legislature and turned it into an opportunity to better serve their community. Through Tyler’s Modria online dispute resolution software, the court will be able to automate mediations and create efficiency for their entire court staff,” Tyler Technologies Online Dispute Resolution General Manager Jamie Gillespie said in the release. “We look forward to implementing Modria and are excited that the Ohio Court of Claims recognizes the enormous benefits of having Tyler’s three Odyssey solutions working together, helping them manage their public records requests in the most efficient way possible.”