Triserv Appraisal Management Solutions (Triserv AMC), an AMC provider of residential appraisal services to mortgage lenders, credit unions and banks, announced the immediate availability of integrated appraisal services for mortgage lenders using Mercury Network to manage multiple AMC relationships.
The integration supports seamless ordering, status updates and final delivery of nationwide residential appraisal products and documents from Triserv AMC through a real-time, direct connection between Triserv’s proprietary platform and Mercury Network. Lenders utilizing Mercury-connected Loan Origination Systems (LOS) also can order appraisals out of their loan files to Triserv AMC and receive messages, status updates and delivery of the appraisal documents back into their loan files. The connection to TriServ AMC can be activated for any lender through Mercury Network’s support team.
“We are excited to partner with Mercury Network and support the many lenders nationwide who rely on the Mercury Network platform to manage multiple AMC and appraiser relationships,” Triserv AMC Senior Vice President Mark Walser said. “The high level of integration available provides lenders with unparalleled transparency, automates key compliance elements, and allows Triserv to support increasing lender demand for a quality AMC relationship with efficiency, minimal personnel ramping, and real-time workflow transparency.”
The integration fully automates the appraisal process, providing transparency to the lifecycle of an appraisal. Status updates flow to the lender and also into wholesale channels for full visibility, including when the appraiser has scheduled the inspection, completed the inspection, and uploaded the report into Triserv’s quality review department. Additional automation includes electronic delivery of the borrower appraisal copy along with a verified “read receipt” confirming that the borrower has opened and viewed the appraisal in compliance with Dodd-Frank, the Consumer Financial Protection Bureau, Appraisal Independence Regulations and the Equal Credit Opportunity Act. Triserv also can manage a compliant panel of selected appraisers at a lender’s request via the Mercury Network platform.
“We are pleased to have Triserv integrate with our Enterprise Vendor Framework,” Mercury Network President Jennifer Miller said. “Their seamless integration demonstrates their technology excellence and commitment to the more than 600 lenders on Mercury Network.”