LenderLive Network Inc., a domestic-based mortgage services provider, announced May 20 that its GuardianDocs unit has added a new cloud-based servicing transfer solution as part of its DocData document management platform.
GuardianDocs provides a hosted document management solution for document intake, imaging and recognition and paperless workflow for financial institutions of all sizes.
Designed to take time and cost out of mid- to large-scale whole loan and mortgage servicing rights (MSR) transfers, the solution systematically reviews loan files, recognizes critical borrower workout documents and creates additional data and fields needed to accurately service transferred loans.
The new DocData service uses GuardianDocs’ classification and extraction engine to review critical mortgage documents and assure that they have been properly executed. The system then automatically:
- Creates an electronic loan file, named and organized according to the client’s convention;
- Validates borrower and co-borrower names, Social Security numbers and addresses;
- Recognizes and alerts the servicer to any “inflight” loss mitigation and default documents; and
- Extracts key data elements from the documents, validates them and loads them in the servicing system.
“The process of reviewing documents, validating data and mapping and boarding this appropriately from system to system has always been an expensive, time-consuming exercise for portfolio buyers,” said Jonathan Kunkle, president of GuardianDocs. “The spate of recent servicing trades has also highlighted the lack of consistency in how servicers store documents, validate their data and ensure that when a loan is being moved, the new servicer has everything they need. The concerns over missing documents, inaccurate servicing data and the possibility that loan modifications ‘might fall through the cracks’ have been cited by regulators as reasons to delay large-scale MSR transactions.”
“Our new service is designed to significantly shorten the review process, lower due diligence costs, while dramatically improving accuracy and reducing post-sale demands for buyer support and indemnification claims,” Kunkle said. “With actionable data correlated to the source documents, servicers can simply compare what they’re being told to what is true.”