USRES, a nationwide appraisal management company and parent company of technology platform RES.NET, announced that it now provides origination valuations to Optimum First Mortgage, a lender that originates high volumes of residential real estate loans.
“When looking for a strong provider of valuation services, USRES was an easy choice due to its dominance in the market for more than 20 years,” said Matt Dohman, president, Optimum First Mortgage. “Beyond the company’s quality valuations and ownership of the RES.NET Valuation platform, USRES shares our philosophy on customer service. USRES does not defer us to an automated call center; we always have access to its audit and management teams and receive fast responses to any needs or requests we may have.”
Optimum First Mortgage is leveraging USRES’ hybrid valuation approach, which combines the assessment of skilled, experienced professionals with expert technology. Each valuation order undergoes quality control reviews by in-house appraisers to ensure it adheres to both regulatory guidelines and clients’ internal policies.
“Optimum First Mortgage has become a staple in the Southern California real estate market, providing a number of mortgage products to the entire state,” said Rida Sharaf, senior vice president of real estate operations for USRES. “Optimum First has continually achieved record-breaking loan volumes and industry leading customer service standards. The company’s growth strategies and customer-centric philosophies are precisely in line with USRES’ core values, and our comprehensive valuation solutions will further Optimum First’s mission for lending excellence.”
“We are known throughout the distressed market for our valuation solutions, and have harnessed years of experience to now better serve the origination market, including correspondent lenders and credit unions,” said Keith Guenther, chief executive officer of USRES and RES.NET. “Given the nature of today’s lending industry and the focus on solid, compliant business practices, it is absolutely key for lenders to employ trustworthy appraisal products that satisfy underwriting requirements.”
In February, USRES announced enhancements to the RES.NET platform, improving the processing of valuations by enabling its customers to automatically order, route, track and complete origination and default valuation orders. The company was also named one of Flagstar Bank’s approved appraisal management companies earlier this year.