Tom Blackwell, president of Great American Title Co. added two new escrow professionals to its closing team. The Woodlands – Town Centre Branch is now under the management of Erien Alexander. She has earned the title of branch manager/escrow officer for her comprehensive service, according to the announcement, while Samantha Armstrong was named escrow officer.
Alexander has a multitude of experience in all types of escrow transactions, Great American said in the news release. Over the years she has built and established a track record of lasting client relationships. Having been in the Texas escrow industry for more than 25 years, she has mentored and managed a successful escrow process within her office that, amongst other things, prioritizes her teams’ attention on closing success for all parties involved, from first time homebuyers to the experience investors.
“I love having worked through an entire transaction with clients, their Realtors and lenders, then having the honor of handing over the keys to a new property owner – the expression, and excitement seen in my customers at that moment is what makes this job so rewarding,” Alexander said.
Armstrong has been in the real estate and title industry for more than 10 years. She began her career in the title industry as a scanning clerk, and was promoted to escrow assistant, where she was an apprentice processing hundreds of title transactions.
She left the title industry and worked as the contracts coordinator and office manager for IMI Resort Living at Carlton Woods, in The Woodlands, Texas, and Frederica Properties in Sea Island, Ga. She returned to the title business in 2009.
“The service provided to our customers is the most important aspect of our business, and an open line of clear, comprehensive communication provided is how we build the lasting relationship with our customers and Realtors who come to us for our assistance,” she said.