Title Alliance, Ltd, a RESPA-compliant ESOP leader in joint ventured title insurance agencies, appointed Erica Burmeister as assistant manager of Newman Title Agency. Newman Title Agency is a partnership between Title Alliance, LTD and Russell Real Estate Services.
Burmeister began her title career when she was still in high school working for a title agency in Medina, OH. There she gained a broader knowledge and skill set in customer service, preparing title commitments and policies, title examining and eventually branching into escrow. Deciding to make a change Burmeister went into the restoration field where she worked for 9 years. She became proficient and certified in water and fire restoration, remediation, abatement and project management. Since joining Newman Title in 2011, Burmeister has held every position within the company, making her a well versed and cross trained assistant manager.
“Erica and I work incredibly well together,” says Erin Koz, Manager for Newman Title. “She has strong leadership skills and fosters a positive team environment. Her commitment to Newman Title and our collective success is very apparent.”
“Making and keeping customers happy is my number one goal,” said Burmeister. “I want our clients to know that we are grateful for the opportunity to service them and to feel confident that we are exceeding all of their needs. I will continue to streamline our processes to be as efficient as possible, always keeping the customer in the forefront of our processes.”
As assistant manager, Burmeister’s main focus would be the daily operation flow of superior customer service as well as superior quality of work. Burmeister likes to develop people and build organizations. One of her highest concerns is for quality of our product.